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I'm Hooked
I was introduced to Serena Med Spa through a banking relationship. Karim, the director of operations, convinced me to come and try Serena. After many years of going to other spas for all types of treatments, there is no comparison to the experience and outcome that I have had at Serena Med Spa. I initially went to Serena to begin laser hair removal. After several treatments at other spas with little results, I was very leery but decided to give laser hair removal one more chance. And with only a couple treatments I have already seen significant decrease in hair growth. The laser used at Serena Med Spa is far more superior to any others I have ever been treated with. In the past the laser used at another spa, was more painful and less effective. I have highly recommended family, friends and co-workers to visit Serena Med Spa. From the first time that I have walked into the spa, I have been so comfortable there and have been made to feel quite at home. Sonia is one of the best Aestheticians that I have ever come across. She makes you feel so comfortable and is there to answer any question you may have. In fact we are already discussing additional spa treatments for me. I'm hooked! -- Lynette
Response from MedSpa
Thank you Lynette for your review on our laser hair removal treatments. We are very proud of the success rate our clients have enjoyed with the latest laser hair removal technolgy (ELOS) in the country. Our location in university/highland park is central to most major throughways making it convinient for procedures like laser hair removal to be completed on a lunch break. Lynette, did you know we have a friends and family referrral program. We promise to take extra care and consultation is always free! Thanks for your feedback on Sonia. She is outstanding and certified in laser hair and vein removal, IPL foto facial, skin tightening, skin rejuvenation, chemical peels, cellulite and circumference reduction, vibradermabrasion, facials and more. All of the treatments at Serena MedSpa target anti-aging, acne scarring, that improves the overall texture and appearance of the skin. We look forward to seeing your glowing face again soon. -- Karim, MedSpa Director
Customer for Over a Year, and Love It
Dear Karim, I wanted to take a moment to thank you and the wonderful staff at Serena spa in Dallas for the special treatment I have received this past year. After botox, fillers and various laser treatments at your location i have found myself not only looking better, but feeling better too! As you know, I recently took a short trip with a wonderful man I've been dating for several months. One morning he looked at me and said "you look young". Wow, what a compliment. I won't say my age, but this was huge. In another conversation, a neighbor recently said: "She (meaning me) has always been good looking but now she is hot". I cannot say enough about the professionalism, knowledge and friendliness of the staff at the spa. They have been flawless in the treatments I've received and in the recommendations they have made. I look forward to being a client of Serena's for a long time. Thank you again. -- Carmen
199% Happy
Oh my goodness! I just got a filler on my laugh lines called elevess. It is amazing! It has a numbing agent in it and is a little thicker than restalyn so it goes further and has less pain going in ( actually no pain) . The nurse that did the injections was fab too! She had a fantastic bedside manner and when I was done we were both so pleased with the results we had to show everyone in the office! Serena Med spa has a offer for Halloween week that is unbeatable! Call today for your appointment, elevess is going to be the new big way to fill in all of your age lines and make you look years younger! Thank you Serena Med spa! -- Delighted Customer
Best Value in Dallas
This is similar to the old Velasmooth, but VelaShape reduces the results time in HALF! It is also 1/2 the cost! If you are looking to smooth out cellulite or similar issues with your appearance of thighs, butt or arms, try this. This med spa has a special right now with 50% off First treatment and up to 75% off the second. Call today! He has $11.00 botox, discounted restlyn and more. I love this location, it is soooo pretty and the staff is great! Best value in dallas! -- Bettieo
Customer receives the level of service the customer expects and deserves
What first attracted me to Serena Medspa was the Vibraderm procedure. It's a painless procedure that achieves the same great results I received from Microdermabrasion. I've been pleasantly surprised, though, by the outstanding service at Serena Medspa. It's that personal touch which I think sets them apart from the competitors. The staff is friendly and inviting. They ensure that the each customer receives the level of service the customer expects and deserves. I enjoy going to my appointments and will definitely spread the word about Serena MedSpa. Thanks to all the staff at Serena Medspa. -- Ruth
Botox Rocks!
I want to share my experience and results with Serena MedSpa because I am so impressed and my results were trully second to none that I need to share. I am a model who moved to Dallas recently from New York and as a model, I have always done botox and some derma fillers, like restylane and juvederm. After moving here I had tried several places for these services but was not as satisfied. One day a friend recommended Serena MedSpa because of her own experience what the unique ambiance they offered. Initially I was a bit hesitant, however, I first decide to pay them a visit to inquire and see the place. I was welcomed with such integrity and respect that I decided to do schedule an appointment for Botox and Juvederm. On the day of my appointment, the nurse, who does the procedure (who is also a trainer for such procedures), answered all my additional questions and really put me to ease. And my results from the! se procedures were totally incredible. I have been to the best plastic surgeons in New York for Botox and have never got results and the care that I received at Serena MedSpa. Within matter of days, I started seeing the results and was extremely pleased with it. My experience and results were so outstanding that this is the only place I will go to now and highly recommend it to others. Thank you Serena MedSpa for making me feel like a million bucks again! -- Hope K.
Great Expierence
I had Vibradermabrason with Sonia today and it was wonderful. I have had microdermabrasion before and truly enjoyed this procedure alot more. Sonia was very open about what she was doing and explained the procedure fully. I would definetly recommend going to Serena Med Sap, it is welcoming, relaxing and oerall and enjoyable place to spend an hour or more. -- Customer
Best Spa experience I've had in a long time!
I visited Serena Med Spa on a recent trip to Dallas.....and I can only tell you that it was one of the best Spa experiences I have had in a long time. The staff were courteous, friendly and knowledgable and they made me feel very comfortable. On my first visit I experienced the Ultimate Rejuvenating Facial.....my skin absolutely glowed and I left the spa feeling completely relaxed. I was so happy with my experience there that I went back a few days later for the Vibrademabration treatment. It was absolutely wonderful and I noticed an improvement right away in some of my fine lines. I'm hooked! I'll definately be back! Great spa...great service and top notch products! (I bought and love the Obagi Eye Gel...it's remarkable! I also love the IS Clinical Youth Complex. ) Thank you Serena Medspa for an absolutely fabulous Spa experience!! :) See you soon -- Customer
Incredible Service
I went to Serena Medspa for laser hair removal for several areas including upper lip, underarms and bikini. I went to Smooth Solutions previously for 2 years and did not get satisfactory results even after at least 10-12 treatments on my upper lip and bikini area. After spending my time and money and not getting the results, I did the research and found out that the type of laser used makes a huge difference in the results achieved. I found Serena Medspa after researching the laser technology that would be most effective and produce optimal results on hair removal. That is Syneron's Elos Technology. Serena is one of the few places that offers this technology for everything from Laser Hair Removal, to FotoFacials, Skin Tightening and Laser Vein Removal. My first visit to Serena was wonderful. I was so impressed at the ambiance and atmosphere. It totally takes you away from the stresses of life and relaxes you. From being at the previous laser hair removal place which was a no frills, red and purple decor, and very clinical setting I was pleasantly surprised. Serena's setting is very high end, without high end prices. Their prices are very affordable and have great payment plans. Serena provides alot more value for your money. Aside from all of that, after only 2 treatments on my underarms, my hair has already significantly reduced. Laser on the bikini area is very bearable. You the choice of applying lidocaine to the area, which definitely makes a difference. The Elos technology from Syneron is gentle; the the laser handpiece has a larger surface area, thus, treating areas more quickly, and effectively. The aestheticians are sensitive to your needs, make you feel comfortable and at ease. I was so happy with the laser hair removal, I have since tried several other treatments including Botox, which I am SO happy with! My forehead is wrinkle free! Their Aromotherapy Facial which has become my favourite. I hightly recommend Serena Medapa. -- Customer
Excellent Service, Amazing Results
If you are looking for an extremely positive experience and amazing results, this MedSpa is the place to go. I have done laser treatments, chemical peels, and VibraDermabrasion. I have always had problems with acne and after my treatments I have really clear skin. Now I just go for a treatment every couple of months. Also, the VibraDermabrasion is a very relaxing session. For the laser hair removal, I am really impressed by the aestheticians. I have done laser hair removal at other places and it has always been a rough, painful experience. At Serena, I don't dread my appointments as they always make me as comfortable as possible and continuously gauge my level of pain throughout the session. Also, I have never experienced any burns, marks, scars, etc. and my hair is almost completely gone (I have a few sessions left). I highly recommend Serena MedSpa, you won't find any place that matches the service you will receive there. -- rgillani
Fantastic Specials!
I just wanted to drop you a line and tell you again what a wonderful experience I had at your medspa yesterday. When I put my makeup (mineral this time!) on this morning, my face looks great! If you ever have any specials coming up at your medspa, please add me to your mailing list b/c I'd love to come back. Fantastic medspa, service and value! Thanks again! -- jennie10
Services, Results, Ambiance and Experience
WOW! What an "Experience". I called Serena Medspa for microdermabrasion and chemical peel and I learnt about this new procedure called VibraPeel. I made an appointment for a free consult and then decided to have the treatment done. The first treatment and I was astonished at the results. Wow! From the moment I arrived to the spa, the treatments, the staff and the ambiance to the time I left, it was a total satisfying experience that I will remember forever! What topped it off was the results I got not to mentioned, I loved their cucumber water! You should try it! Since then, I have had a FotoFacial and a Massage and what can I say I am hooked on this place. I have also scheduled an appointment for Botox and Juvederm. Thank you Serena for a memorable experience and truly living by your guiding principles of honesty, integrity and results. -- Sarah Peterson
Very Kind and Compassionate about Your Beauty Needs and Wants
Karim is one of the owners and he consulted me (very kindly) on laser hair removal. It's a touchy subject for me and he made me feel better about the choice to do it and showed me many different ways I can make it affordable as well. I have seen many 'specials' out there, but I can tell you , it's not only where you go, but who you trust. if you are looking for a compassionate service for your beauty needs, I would highly recommend this Medspa to everyone. Beauty may be skin deep, but the feelings you have about yourself are allot deeper. Feel your best today! Go to Serena MedSpa. -- wolfevideo
The best facial in Town
My experience with Serena Medspa and facials has been fastastic. I have received two 90 minute facials so far ( I feel like I have died and gone to heaven). What a wonderful facial experience. In the past, I have received spa facial treatments from other spa businessess. I have had the best spa experience at Serena Medspa. Thank you for a wonderful experience. Sincerely, -- Carol
Aromatherapy Facial - Blissful Serenity
I went to Serena Medspa after a friend recommended it and was extremely pleased. Their Aromatherapy Facial is simply out of this world! Its like no other! The facial begins with you on your front, and the therapist does a mini back massage which feels wonderful. Then she has you turn over and begins the facial. The product line they use for the facial is fantastic.... a European line called Decleor. It is a smell good, feel good, total relaxation facial. I was so impressed, and totally enjoyed the experience. I've never had a facial this good! The esthetician had made you very comfortable and did a great job. The atmosphere of the spa was also very pleasing; small details making a big difference. Right from the cucumber water to the stunning flower arrangements, and soothing music. An excellent experience. I will definately be going the! re forever for this one facial! -- Shelly H.
White Hair Gone!
I live in Toronto, Canada, and came across Serena Medspa on one of my visits to Dallas. I originally went in for a facial, which was fabulous, however I also asked about their laser hair removal. Every medspa that I had been to in Toronto told me there is no permanent removal for white hair. I was surprised to hear the medical aesthetician tell me that white hair can in fact be treated and removed. I decided to try the treatment, and was very happy. I come from Toronto to visit Serena Medspa for my treatments. I have had 4 treatments so far on my face/neck and the results are amazing. More than half the hair is already gone! I am so pleased. Serena also offers Vibradermabrasion which I love. My skin simply glows and I feel rejuvenated after the treatment. The product line used in the spa is second to none. I have very sensitive skin and the IS Clinical product line has been great for my skin. Even as senior, my skin looks beautiful The staff, ambiance, customer service is wonderful. They cater to your every need. The travel from Toronto is worth it! Thank You Serena for your excellent service. -- Laila
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